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Desktop Faxing
Fax Information
Although most of us no longer need to send or receive faxes, some industries an
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Long Distance Calling
Most users' college
phones (desk phone, softphone, or mobile app) no longer require use of a long di
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Sign In To Mitel Connect and Activate The Softphone Feature
Launch Mitel Connect and sign in with your STLCC ID and password. F1
Click the Softpho
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Troubleshooting Mitel Connect Softphone Issues
OVERVIEW:
Many times that individuals receive the Softphone Connect error message, there is a disr
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Setting up your voicemail and greeting for the first time
To Access the voicemail system from your phone:
Press the voicemail button on your phone
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How to configure Simultaneous Ring in the Mitel Connect Client
What is Simultaneous Ring?
Unlike call forwarding where the call will bypass your office phon
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Phone Scams
Telephone scammers try to steal your money or personal information. Scams may come through phone cal
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Mitel Connect Desktop
This software is installed on college desktop and laptop computers. It allows you to look up phone n
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Phone display name & online directory
College employees can look up a number using the Mitel Connect application on their mobile phone or
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Voicemail name & greeting
To update your voice mail name recording and greeting, open the Mitel Connect application on your co