In the event that a document camera is not working, restarting the document camera resolves most issues. 

Restarting the Document camera: 

• Turn on the doc cam by pressing the gray power button

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• The power light will blink red for several seconds, when it turns green, it is ready to use

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• When using the doc cam with your laptop, make sure the switch on the side is switched to “PC CAM”

• Press the AUTO FOCUS button to automatically focus the image 

• Press the LAMP button to turn the overhead lamp on and off 

• Press the ZOOM IN/ZOOM OUT buttons to zoom in and out on the image 

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• The arm of the doc cam can be extended and can swivel back and forth. The camera itself can also be rotated

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Troubleshooting 

• If doc cam won’t power on 

• If the power light continues to blink red instead of turning green, unplug the power cable and then plug in back in 

• If the power light doesn’t come on at all, make sure the doc cam is plugged into power (if it is plugged into power and still no light, this could be a power issue in the room or the doc cam could be dead) 

• If image won’t display 

• Ensure that the USB cable is connected to both the doc cam and your laptop 

• Ensure that the switch on the side is set to PC CAM 

• Check your video settings and that your document camera is your selected video device