Outlook - Shared Calendar not showing up on Outlook

OVERVIEW:
Outlook introduced a new feature set for calendars that may cause syncing issues. Generally this will come up when someone with the new features enabled sets up a calendar and shares it with someone who doesn't have the new features enabled.

Individuals can find the option to enable the features in the Advanced tap of Outlook Settings. Once the new feature set is enable, a restart of Outlook is required to apply the changes.

STEP-BY-STEP SOLUTION:

To enable the settings:

Open Outlook
Click File and Select Account Settings
From the Account Settings window select your STLCC email account and click Change
Select More Settings from the Exchange Account settings pop up
Select the Advanced tab and checkmark the "Turn on Shared calendar improvements"
Select OK, OK, Next, Done, and then Close to close al the settings windows
Close and restart Outlook.

Once Outlook restarts it should show the calendar. It may take a few minutes for all of the events to download, so if the calendar has "(Preview)" next to it, it is still downloading events.

If the option is grayed out, please contact the IT Help Desk (314-539-5113) to request your