Refreshing GlobalProtect VPN Connection
Refreshing the Global Protect connection may be necessary if individuals start having problems with software or internet performance even though the individual is able to logon and their home internet connection is working.
- In the bottom right next to the WiFi symbol click on the ^ symbol.
- Click on the GlobalProtect icon.
- In the GlobalProtect windows click on the three lines in the upper right.
- Click on Refresh Connection from the menu.
- Click OK on the prompt.